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Authentra Privacy Policy

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At Authentra, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Our goal is to be open and simple so you know exactly what happens with your data when you use our beauty and fashion AI solutions.

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1. Information We Collect

We collect a few different types of information:

  • Basic details: things like your name, email, phone number, or payment info when you sign up or make a purchase.

  • Style inputs: photos, videos, preferences, or other details you share so we can give you personalized beauty and fashion recommendations.

  • Automatic info: your IP address, device type, browser, and how you interact with our site or app (like which pages you visit).

  • Sensitive info (with your consent): photos or videos that may include your face or body measurements. We only use these to provide the services you asked for (like virtual try-on or styling).

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2. How We Use Your Information

We use your information to:

  • Give you personalized recommendations in beauty and fashion.

  • Improve our services and create new features.

  • Process payments and manage your account.

  • Communicate with you about updates, offers, or support.

  • Keep our platform safe and secure.

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3. Who We Share Information With

We don’t sell your data. We only share it when necessary, for example:

  • With trusted service providers (like payment processors or cloud storage).

  • With partner brands if you choose to receive offers or make a purchase.

  • If the law requires it, or to protect our rights.

  • If our company is bought or merged with another (you’ll be notified if this happens).

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4. Your Choices

You’re in control of your data. You can:

  • Access and download the data we have about you.

  • Ask us to correct or delete your information.

  • Unsubscribe from marketing emails anytime.

  • Withdraw your consent for sensitive data, like photos, whenever you like.

Just email us at [Insert Contact Email] and we’ll help.

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5. How Long We Keep Your Data

We keep your information only as long as we need it to provide the services you signed up for, or as long as the law requires. If you close your account or ask us to delete your data, we’ll remove it unless we need to keep it for legal reasons.

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6. How We Protect Your Data

We use security tools and practices to keep your information safe. But no system is perfect, and while we work hard to protect your data, we can’t promise 100% security.

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7. Kids’ Privacy

Our services are not meant for children under 13 (or under the legal age where you live). We don’t knowingly collect information from kids, and if we find out we have, we’ll delete it.

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8. International Users

If you’re outside Sinagpore, your information may be stored or processed in places with different data protection rules. We’ll always take steps to keep your data protected no matter where it’s handled.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make big changes, we’ll let you know by email or a notice on our site.

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